View Vacancy -- Systems Support Officer

Temporary WCCIS System Support Officer 

Applications are invited to join the Community & Children’s Services Systems Support Team on a secondment/ temporary basis for a period of 1 year.  Reporting to the Systems Support Manager, the successful candidate will join a dynamic team that is responsible for the maintenance and development of the Wales Community Care Information System (WCCIS).

The role will primarily focus on supporting Social Care staff in their use of WCCIS.  This will include providing cover on the system support helpdesk, resolving tier 1 queries, providing training via Microsoft Teams and creating new forms. 

Applicants must be experienced in delivering training in various formats and practised in the use of Microsoft Office or equivalent. A sound knowledge of WCCIS is desirable.

The hours of work are 37 per week and, at present, the team are homeworking in line with the Council’s current COVID-19 arrangements (this may be subject to change).

This is a temporary position for 1 year and applicants wishing to apply for a secondment must have approval from their line manager.

Interested applicants for this post can contact Carol Ward (System Support Manager) on 07384 919337 for more information or an informal discussion.

Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council.

The Council values diversity in its workforce. We are committed to ensuring that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, sex, race, disability, sexual orientation, transgender, including those with non-binary identities, religion or belief or pregnancy and maternity. We offer a number of staff networks for employees including the Allies Network, a Disability and Carers Network and Perthyn our LGBTQ+ Network.

An application submitted for this post in Welsh will not be treated less favourably than an application made in English.

In view of the large number of Application Forms which are currently being submitted individual applications are not acknowledged. Consequently if you do not hear from us within four weeks of the closing date, please assume that your application is unsuccessful on this occasion. In which case you are thanked for the interest you have shown in applying for a position within the Council. Rhondda Cynon Taf welcomes applications from all sections of the community.