View Vacancy -- Team Supervisor (Revenues)

Pensions, Procurement and Transactional Services are responsible for the delivery of a number of important front-line services that impact on the residents and businesses of Rhondda Cynon Taf. In addition, the service is responsible for the delivery of a number of key business support functions that ensures the smooth running of the Council, such as payroll, procurement, payments, counter fraud and the administration of a large pensions’ bureau.

Over recent years performance within these services has been good and the Council has been recognised externally for the way these services have been managed and delivered. However, like many organisations and businesses, the COVID 19 pandemic and the current Cost of Living crisis has impacted on the delivery of many of these services, as well as providing additional work for many teams to absorb into the current workforce.

The Revenues and Benefits Service, whose primary responsibilities are the administration and collection council tax, business rates and sundry debts, and the payment of Housing Benefit and Council Tax Support claims, is no exception.

Therefore, the Revenues Service is seeking to recruit an additional Team Supervisor who will have day to day supervisory responsibility for the teams that process these workstreams.

You will also be required to implement and monitor compliance of a Council Tax Premium to be levied on empty properties and second homes in Rhondda Cynon Taf. Closely aligned to the Councils Empty Homes Strategy, you will be required to ensure property owners are aware of their requirement to pay the premium while also offering support and advice to bring their properties back into use.

You will also be expected to represent the Council at court and tribunal hearings, specifically dealing with appeals relating to the council tax premium.

The successful applicant will have the relevant experience, drive and commitment to make a positive contribution to delivering the aims and objectives of the services Delivery Plan.

Direct experience in a similar role within a Revenues Service is preferred but not necessarily a precluding factor for people that have the right skills and qualities for this post.

For further information regarding this post please contact Matthew Davies (Operational Manager- Revenues and Corporate Fraud) on 07887 450732 or e-mail: Matthew.L.Davies@rctcbc.gov.uk.

Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council.

In addition to this safeguarding responsibility, the successful applicant for this role will also be subject to an enhanced disclosure and barring service check.

The Council values diversity in its workforce. We are committed to ensuring that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, sex, race, disability, sexual orientation, transgender, including those with non-binary identities, religion or belief or pregnancy and maternity. We offer a number of staff networks for employees including the Allies Network, a Disability and Carers Network and Perthyn our LGBTQ+ Network.

An application submitted for this post in Welsh will not be treated less favourably than an application made in English.

In view of the large number of Application Forms which are currently being submitted individual applications are not acknowledged. Consequently if you do not hear from us within four weeks of the closing date, please assume that your application is unsuccessful on this occasion. In which case you are thanked for the interest you have shown in applying for a position within the Council. Rhondda Cynon Taf welcomes applications from all sections of the community.

In support of the Council’s voluntary pledge to support the Armed Forces, the recruiter must always be prepared to ensure that applicants who have identified themselves as members of the Armed Forces including Service Leavers, Veterans or Reservists and who meet the essential criteria of the person specification, are offered an interview.